Service fees

Save more with less hassle. You’ve got this.

Saving money shouldn’t cost you an arm and a leg. At Outlook Financial, our goal is to make it simple to save and grow your investments with products that give you confidence and transparency.


When we say low, we mean it.

By paying low fees, you get 24/7 access to a wide range of investment tools that will help you self-direct your savings plan and reach your goals faster.

 
HIGH-INTEREST SAVINGS ACCOUNT
1 FREE per month and $1.00 each additional debt applies to these High-Interest Savings Account services:
Cheques
Interac Direct Payment®
ATM withdrawals
Pre-authorized debits
Bill payments
Transfers
ADDITIONAL FEES
Automated Teller Machine (ATM)
Manitoba credit union ATM withdrawal FREE
Manitoba non-credit union ATM withdrawal $2.00
Out-of-province ding free ATM* Free
Out-of-province non-ding free ATM* $2.00
Deposit of US cash or cheque in ATM** $6.50
US withdrawal*** $6.50
US withdrawal*** $3.50
International withdrawal $3.50

*Surcharge free
**Credit union ATMs do not process US cash or cheques
***PLEASE NOTE: Many ATMs outside of Canada do not process withdrawals from savings accounts

BILL PAYMENT (OUTLOOK REPRESENTATIVE)
Member $1.50
Bill payment recall/refund* $25.00
Bill payment trace $15.00

*For members who require a recall or refund of a bill payment, we will do our best to retrieve the funds on your behalf. This fee will be applied whether the funds are retrieved or not.

CHARGEBACK/OVERDRAFT/RETURNED ITEMS
Chargeback on CDN funds $5.00
Chargeback in US funds $15.00*
NSF overdraft $5.00
NSF return $40.00

*Interest rate charged on overdraft is 18% per annum in US dollars

CHEQUES
Collections from another credit union $20.00
Collections from another FI $35.00
Non MICR/incorrectly coded cheque/debit $5.00
Post-dated cheque handling $5.00
US cheque on CDN account $20.00

PLEASE NOTE: Fees for cheque orders vary depending on the style and quantity of the cheques your order. Ask us for details.

CLOSING ACCOUNT
Within three months of opening $15.00
Balance of account (close/transfer out) $10.00
COURIER
In Manitoba $25.00
Outside Manitoba $50.00

DEBIT CARD REPLACEMENT
Debit card replacement fee $10.00
DEPOSITS
Manitoba credit union ATM FREE 
Automatic (e.g. payroll) FREE 
Automatic transfer from another institution FREE 
DEPOSITS
Manitoba credit union ATM FREE 
Automatic (e.g. payroll) FREE 
Automatic transfer from another institution FREE 
DRAFTS
CDN/US/Foreign currency (member) $6.50
Draft stop payment $30.00
FAX REQUESTS
Member $0.50
Non-member $1.00
LETTER REQUESTED BY MEMBER
Interest paid or received $20.00
Bank confirmation $25.00
MONEY ORDERS
Money Order trace $30.00
RRSP/RRIF/TFSA​
Transfer out (per request) $50.00
Duplicate T4RRSP/T4RRIF/NR4 slip $10.00
T3 estate filing by Concentra Financial* $195.00
Concentra Financial Consultation (minimum)** $195.00
Maintenance enforcement garnishment order payment
up to $25.00/
order

*As of April 1, 2020, T3 estate filing by Concentra Financial will be $195.00 **As of April 1, 2020, minimum consultation fee will be $195.00

STATEMENTS
Duplicate statement $5.00
Self-serve (Online Banking) FREE 
Statement suppression FREE 
STOP PAYMENTS
Member cheque (using an Outlook Representative) FREE
Pre-authorized debit (using an Outlook Representative) FREE 
Member cheque (using Online Banking) Not available
If debit returned as Stop $5.00
TRANSFERS
Full service (using Outlook Representative) $5.00
Automated transfer to cover debit $3.00
Interace-Transfer® (sending)† $1.50
Interac e-Transfer Request Money† $1.50
Interac e-Transfer (receiving)† FREE

*Standard data or text messaging rates may apply
Interac e-Transfer are registered trade-marks of Interac Corp. Used under licence.

GET ADVICE | 1.877.958.7333

ONLINE | outlookfinancial.com

Service fees are effective March 2021
Service fees reflect per-item charge
Service fees are subject to change without notice at any time

 

Service fees (PDF)

Access the complete list of service fees on one handy sheet. Remember to save it to your computer or print a copy at home for quick reference.

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